Quality Policy

It is the policy of the Mayglothling Waste Ltd to maintain a Quality Control and Assurance System which conforms to the International Quality Management Systems Standard ISO9001:2008, a system of management and documentation that can be audited to an internationally recognised standard.

The objective of this Quality Management System is to deliver Total Customer Satisfaction by providing a service in a manner which is equal to or exceeds the agreed customer requirements, and which is provided on time with the ultimate aim of supplying a defect-free service. 

The concept of Ever Improving Quality is also fully embraced by Mayglothling Waste Ltd, whose management recognise that the Quality Management Systems embodied in this manual form only a base on which more comprehensive quality aims can be built.

A major feature of Mayglothling Waste Ltd’s general commitment is to engender an understanding by each employee that their personal input and efforts to achieve a defect free service that is competitively priced, delivered on time, and is compliant with current legislation, is vital to both the success of the quality programme and the future prosperity of them all.

The Quality Management Systems Policy Manual of which this policy is a part is a living document in daily use and will be updated at appropriate times to reflect any changes which may subsequently occur. Mayglothling Waste Ltd, therefore, reserves the right to amend it as required, recording such changes in the Quality Manual Amendment Record.